Legal
Privacy Policy
How Providence Downs Guide collects, uses, and safeguards the information you share with us.
Last updated: January 2026.
Providence Downs Guide ("we," "us," "our") is an independent editorial resource for the Providence Downs and Providence Downs South communities in Waxhaw and Weddington, North Carolina. This policy explains what personal information we collect, why we collect it, and how we handle it.
Information we collect
- Information you provide. Name, email address, phone number, and message details you submit through contact, tour-request, valuation, or consultation forms.
- Usage information. Basic technical data such as pages visited, referring URLs, device type, and general location, collected through standard web logs and privacy-respecting analytics.
- Cookies and similar technologies. Small files that keep the site functional and help us understand aggregate site performance. You can disable cookies in your browser at any time.
How we use information
- To respond to inquiries and coordinate private tours, valuations, and consultations.
- To share your request with a trusted local expert (a real estate professional, builder, designer, or technology integrator) when your inquiry is directly relevant to their services.
- To improve the accuracy, quality, and performance of the site.
- To meet legal, tax, and record-keeping obligations.
How we share information
We do not sell your personal information. We share it only with:
- The specific trusted local expert your inquiry is directed to.
- Service providers who help us operate the site (hosting, email, analytics), under confidentiality obligations.
- Authorities where required by law, subpoena, or a good-faith belief that disclosure is necessary to protect rights, safety, or property.
Data retention
We keep inquiry information for as long as reasonably necessary to serve you and to satisfy applicable record-keeping requirements. You may request deletion at any time (see below).
Your choices & rights
You may request to access, correct, or delete personal information we hold about you. Depending on your jurisdiction, you may also have rights to portability and to object to certain processing. To exercise any of these rights, contact us using the details below.
Children's privacy
This site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Security
We use commercially reasonable safeguards to protect your information. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
Third-party links
The site links to independent partner websites (real estate, builder, design, and technology professionals) that operate under their own privacy policies. We are not responsible for the practices of those third parties.
Changes to this policy
We may update this policy periodically. Material changes will be posted here with a revised "last updated" date.
Contact
Questions or requests may be sent through our contact page.